Frequently asked questions
What does "Pre-Owned & Tested" mean?
It means the product has been previously owned but has passed our strict quality inspection. We clean, sanitize, and verify that every feature works perfectly before shipping.
How is the battery life?
We test every pair to ensure the battery meets our performance standards for daily usage. You can expect reliable battery life consistent with the product's age.
Are all features (like Noise Cancellation/Transparency) working properly?
Yes, our technicians perform a full diagnostic test on every unit to ensure all features, including Active Noise Cancellation and Transparency mode, are working perfectly.
Does this come with original packaging and accessories?
Products include original packaging and all original accessories as shown in the listing photos. Please refer to the product description for details on included items such as charging cables or ear tips.
What is your return policy?
We offer a 30-day return policy. If you are not satisfied with your purchase, you can return it and receive a full refund.
Do you offer a warranty?
Yes, we provide a 90-day warranty on all our pre-owned devices to give you extra peace of mind.